A Successful Customer Leads to a Successful Remodeling Project
The outcome of a remodeling project can often be predicted by how well the homeowner does their planning – planning done before a remodeling contractor is even selected for the project.
Why, you ask?
Because remodel projects tend to run more smoothly for a “good” customer.
Look at it this way. Your remodeling contractor can plan for the materials needed, schedule subcontractors and manage the remodel or addition based on what they can control. A good customer will do their best to not change things in mid project, allowing the plan to unfold with few or no adjustments. In these conditions, your project will be completed on time and within budget. But what exactly makes a good remodeling customer?
Traits Of A Good Remodeling Customer
Whether we are discussing a small remodel or a large home addition, there are some traits good customers share:
- Their contractor is not selected only on price. Good customers expect to pay a reasonable price for quality and expertise. They appreciate a professional remodeling contractor and what they offer.
- Respect. After the selection of a contractor is made, respect the contractor’s time, ability and knowledge. Second guessing by “Googling” and double checking multiple items slows the process down and destroys the collaborative vibe remodeling projects benefit from. Mutual respect is a must.
- Clarity about the project scope and budget. Being honest and as precise as possible about your budget will save you money and headaches. A Remodeling Contractor understands a number of factors and material selections can impact project cost. Assuming your budget is reasonable, your Contractor will work to meet it. Remember, your Remodeling Contractor is managing multiple schedules simultaneously. Your focus and clarity will help the remodel proceed in the most efficient manner.
- Being open minded can help every project. Some things are not physically possible to do and materials cost what they cost. Your ability to manage your own expectations will help your remodel go smoothly.
- A good customer understands the remodeling process. Rely on your contractor to lay out the plan, but understand those parameters are in place for a reason. Whatever you can do to help the plan play out without changes, the better it is for the contractor, the subs and the project timeline.
- Flexibility is especially important when you are living in a renovation zone. Your willingness to work with the plan or schedule helps everyone do their job better.
- Be as decisive as possible when options are presented. Acting in a timely basis helps avoid gaps in scheduling, false starts and expensive change orders. Because remodeling projects are complex by nature, be prepared to have some parts of the project be completed ahead of schedule, and others a little behind. Building inspectors are not always on time and have to be accommodated. Flexibility will help your project – and your sanity.
- If you don’t understand something, ask questions. A true professional will appreciate your questions and see it as an opportunity to help attain the best finished product possible.
- Be a team. You and your remodeling contractor must collaborate throughout the process. Some projects can last several months, so simply liking each other can be a huge positive during the project. Trust and respect are ingredients from which every project benefits.
To help you prepare for your Project – click here and ask for our planning checklist.
Westring Construction, located in Madison WI, are experts at home additions and remodeling projects of all sizes. We also excel at historic restorations and building to period. We respect architecture and strive to match the feel and style of the structure on which we are working.
Call us at 608-441-5435 or email us if you have a Madison WI remodeling project or home addition you would like us to review.